What is Title VI of the Civil Rights Act of 1964?

Title VI prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving Federal financial assistance.

SCIL is committed to ensuring that no person is excluded from participation in, or denied the benefits of, its services on the basis of race, color or national origin. This policy is consistent with the requirements of Title VI of the Civil Rights Act of 1964.

No person shall be discriminated against with regard to transit services furnished by SCIL on the basis of race, color or national origin. If you feel like you have been subject to unequal treatment because of race, color or national origin you have the right to file a formal complaint.

Title VI Plan

Title VI Notice

You may file a signed, written complaint within one hundred and eighty (180) days from the date of the alleged discrimination. The complaint should include the following information:

  • Your name, address, and how to contact you (i.e. telephone number, e-mail address, etc.)
  • How, when, where, and why you believe you were discriminated against. Include the location, names and contact information of any witnesses.
  • The complaint may be filed in writing with SCIL, delivered or mailed to:
    SCIL
    2864 S. Nettleton Ave.
    Springfield, MO 65807

Complaint Process

Printable Complaint Form

Online Complaint Form